Help Center

Contact information

Support Email:

Business Hours:

9:00 AM - 5 PM (GMT-8:00) Mon - Sat

FAQ

  • How to track my order ?

    We will send you a shipment notice after your order was shipped out. There will be a tracking number for the order.

    you could visit https://www.17track.net/en to track your order.

  • Can i cancel my order? / Can I make a refund?

    Yes, if you are not entirely satisfied with your purchase, we could accept the order cancellation for free.

    Please visit our Return & Refund policy for detail.

  • Can you ship to my country?

    We could ship to the countries below:

    North America: United States, Canada

    Europe: Germany, UK, France, Italy, Spain, Finland, Ireland, Belgium, Portugal, Austria Norway, Switzerland, Denmark, Sweden, Netherlands, Greece

    Oceania: Australia, New Zealand

    Asia: Russia, Japan, Korea, Singapore, Malaysia, Thailand, Indonesia

    Middle East: Turkey, Saudi Arabia, Israel

    You can find more information on our shipping policy by clicking here.

  • What payment methods can you accept?

    We could accept payments below:

    • Paypal.
    • Credit card / Debit card -- Visa, Mastercard, American Express, Discover, Diners Club, JCB, Cartes Bancaires, and China UnionPay
    • Google pay, Apple pay, and Link -- depend on the device or browser you visit our site.
    • Afterpay-- only accepts customers in United States, Canada, United Kingdom, Australia, New Zealand, France, Spain
    • Klarna -- only accepts customers in United States
    • Local payments: Bancontact, EPS, giropay, iDEAL, Przelewy24, Sofort --- depend on the country in which you placed the order.